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Scheduling & forecast software for customer customer service
departments

Get control of your customer service team through AI driven forecasting and automated scheduling. Unlock the full potential of your team with Rooster Planner.

  • No payment details
  • Cancel anytime

They are already scheduling with us

Forecasting & Scheduling

Get control of your customer service team through AI driven forecasting and automated scheduling. Unlock the full potential of your team with Rooster Planner.

  • Predict forecasting
  • Omnichannel planning
  • User friendly Intraday Management
  • Plug & Play integrations
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Flexible app for agents

Give agents all the information at a glance and give them control over their own schedule.

  • You personal schedule at a glance
  • Leaves
  • Trade shifts
  • Notifications
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Dashboard & Reports

Get insight into the availability of your agents and their hours worked.

  • Adherence reporting
  • Timesheets
  • SSO & encryption
  • Help Centre & support
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Rooster Planner saves you time.

Get more control and insight into your staff scheduling and timemanagement by using Rooster Planner’s smart software. Discover what it can do for you.

Leaves

Allow employees to easily request leaves. Leave requests are automatically processed in the schedule.

Timesheet

Automatic time tracking based on hours worked. At a glance the hours worked per employee.

External employees

Let external employees report their availability and be scheduled automatically. That way you always catch the peaks properly.

Multi-device

A schedule change or leave request is easily arranged

Iphone dashboard
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5/5

275 employees in 1 app

We are content with the choice for Rooster Planner. Why? It is a practical and affordable tool. Adjustments to the application can be discussed and, if possible, will be realised short term. This creates a Rooster Planner that is increasingly in line with Alwel's wishes.
Anita Monden
Alwel
5/5

A real efficiency boost!

From countless Excel sheets to a clear schedule. Rooster Planner is an efficient tool that allows me to make optimal use of the personnel planning of our contact centre. At a glance I can check whether the occupation is good and where I might have to adjust. The tool is easy to use and can be used as needed.
Mathilde Koniuszek
Thuisvester
5/5

Fully automated

Thanks to Rooster Planner we have an automated yet simple and clear planning. Leave requests and shift changes are all included in this. Within a week we started using Rooster Planner.
Matthijs Spits
Exelcom
Marketplace

Integrate Rooster Planner with your system

Integratie Rooster Planner easily with your applications using our API connections.

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